Ayushi Nema

Tag: AI Checkout Experience

  • Agentic Commerce: The Next AI Revolution in Shopping (2025 Update)

    Consumers are rapidly embracing agentic commerce — a new era where AI agents don’t just recommend products… they buy them for you.

    AI is no longer just a digital shopping assistant. It’s becoming the shopper itself — discovering, comparing, adding to cart, and even checking out on your behalf. Leading platforms like OpenAI (with Stripe), Shopify, Amazon, Google, and PayPal are racing to make this a seamless, chat-based reality.

    What Is Agentic Commerce?

    Agentic commerce is powered by autonomous AI agents that manage the entire customer journey — from discovery to payment.
    Until now, AI only suggested what to buy. In 2025, platforms like ChatGPT, Perplexity, and Operator (by OpenAI) are enabling fully agent-driven transactions directly inside chat interfaces — no website visits required.

    Explosive Adoption: 2025 Data Snapshot

    AI shopping is going mainstream:

    • 60–74% of consumers now use AI during their shopping journey (BCG, Adobe)
    • 38% have tried GenAI-powered shopping; of those, 85% say it’s better than traditional browsing (HUMAN)
    • AI-driven product recommendations convert 4.4× higher than classic search (Semrush)
    Metric2025 DataSource
    AI in shopping adoption60–74%BCG, Adobe
    GenAI shopping trial rate38%HUMAN
    Preference for agentic shopping85% (among users)HUMAN
    Conversion rate (AI agent traffic)4.4× higherSemrush

    Transforming the Checkout Experience

    The checkout experience is evolving from referral-based to agent-to-checkout.
    AI agents can now build carts and process payments autonomously. Imagine asking your assistant, “Get me a travel backpack under $100,” and the purchase is completed — instantly, securely, and without leaving the chat.

    The Future: Agent-to-Agent Commerce

    The next leap? AI agents negotiating with brand-owned agents.
    Consumers will simply set their preferences — and AI agents will do the rest: compare, negotiate, and buy.

    By 2026, at least 20% of retail transactions are expected to be agent-driven. By 2035, up to 80% of internet traffic could be managed by agents.

    What This Means for Brands

    AI agents are becoming the new customers.
    Brands must now:

    • Optimize product data for AI discoverability
    • Enable agent-to-agent transactions
    • Redefine loyalty and visibility for a world where algorithms make the buying decisions

    Those who invest early in agentic infrastructure will lead. Those who don’t may lose visibility altogether.

    Sources

    McKinsey • BCG • Adobe • HUMAN • Gartner • Semrush • Platform announcements from OpenAI, Shopify, Amazon & Google

    Agentic commerce isn’t a future concept — it’s here, and it’s scaling fast.
    The question isn’t if AI will shop for consumers.
    It’s whether your brand is ready to sell to AI.

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  • The Evolution of E-commerce: 5 Ways AI Is Redefining How We Sell Online in 2025

    E-commerce isn’t just growing—it’s experiencing a true revolution, driven by rapid advances in artificial intelligence. As we move through 2025, AI-powered tools, assistants, and platforms are fundamentally changing the way online retailers attract, convert, and delight customers. Here’s what every founder and e-commerce leader needs to know, supported by the latest data.

    1. Hyper-Personalization Is the New Standard

    AI is making one-size-fits-all marketing a thing of the past. In 2025, 84% of e-commerce businesses globally have either integrated or are planning to integrate AI into their operations, with personalization among the top use cases. Personalized recommendations now drive up to 31% of e-commerce revenue, helping merchants anticipate customer needs and create shopping journeys that convert

    2. The Rise of Generative AI Shopping Agents

    From ChatGPT to Google AI Mode, new generative AI shopping assistants are transforming both discovery and checkout. Web traffic from AI-assisted shopping grew an astonishing 4,700% year-over-year through mid-2025, and nearly 40% of consumers already use generative AI for product searches—53% plan to do so by year’s end. Brands using these solutions report up to a 25% increase in lead conversions.

    3. Predictive AI Boosts Inventory and Supply Chain Efficiency

    More than 80% of supply chain leaders are adopting AI for smarter demand forecasting and stock management. AI-powered inventory systems cut cycle times by up to 25%, reduce stockouts, and save up to 60% in operational costs. These gains are vital for e-commerce brands trying to manage complex, multi-channel fulfillment in a competitive market.

    4. Generative Content and Automated Campaigns

    At the heart of 2025’s e-commerce content strategy is generative AI—95% of U.S. retailers now use it for tasks like product copy, social posts, and ads. AI content generation slashes production time and increases relevancy, enabling brands to adapt quickly and engage shoppers with tailored, timely messages.

    5. AI-Powered Product Discovery and Customer Confidence

    Shoppers are using AI “co-pilots” that analyze real customer reviews, ratings, and sentiment to surface the best products instantly. For brands, this means that the quality and authenticity of user-generated content is more important than ever. The AI-driven discovery journey is empowering consumers to make smarter, more confident purchasing decisions.​

    Current Market Opportunity: Don’t Get Left Behind

    • The global AI-enabled e-commerce market will reach $8.65 billion in 2025, with a projected CAGR of 24% this decade.​
    • Worldwide e-commerce sales are hitting $7.5 trillion in 2025, and businesses invested in AI are outpacing their peers in conversion, efficiency, and customer loyalty.​

    AI is rapidly moving from “nice to have” to absolute necessity. For e-commerce founders and business owners, the time to embrace these intelligent tools is now—your next wave of growth depends on it.

    If you haven’t started integrating AI, 2025 is your year. Are you ready to let AI redefine the way you sellsell online?